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Dear Customers from Russian Federation,
As the Russian post policy requires, we need your Full Name to deliver parcel to you.
To make sure you can receive your parcel in time, please kindly provide your Full Name to us after you place order on us.
Thank you very much for your cooperation!
*Stainless steel steak knife
*Material:stainless steel 13-0
4.5-inch(115mm) blades, 9-inches(228mm) long overall each
1.100% brand new.
2.Mirror polished both blade and handle adds beauty and easy to be clean.
3.Serrated edges for maximum performance and sharp serrated edges make cutting meat a breeze.
4.Solid handle with classic decoration.
The product weight and size may have a little difference ( allowed tolerance) with the goods you received. Please think twice before place your order if you mind it.Note: please be kindly noted that there are stamping logo and letters on back of handle.
Care & Cleaning
Stainless should be pre-soaked immediately following its removal from the table. Use a pre-soak compound recommended by the manufacturer of your detergent. It is very important that you use only a plastic or stainless steel pan for pre-soaking. NEVER USE AN ALUMINUM PAN. Aluminum frees the chlorine present in most pre-soak compounds, and causes discoloration of stainless steel.
Take particular care in removing all remnants of lemon, vinegar, butter, ice cream, cheese, milk and table salt from stainless items directly after use. These foods can cause corrosion if they‘re left too long.
Do not use a pre-soak solution containing silver detarnishing agents. These products cause severe corrosion to stainless.
Be sure that the stainless does not remain in the pre-soak solution too long before it is washed. After pre-soaking, wash your stainless in hot water and a good cleaning agent. Select your cleaning agent with great care, making sure there are no abrasive or corrosive qualities. Stainless steel should be thoroughly dried immediately after washing.
Polishing stainless occasionally is a good idea, but not a necessity. Polish stainless items with a mildly abrasive powder mixed with neutral soap flakes. Then rinse pieces in hot water and dry them well.
The clean stainless should then be rinsed in water of at least 180 degrees. A wetting agent may be added to the rinse to prevent minerals in water from staining your tableware. Should you have very hard water, a softener is recommended
Perforated cylinders in a portable rack-suitable for sink or dishwasher use-make it possible to wash, tranport and dispense stainless with a minimum of handling. In a system where tableware is washed and stored in the same cylinder, the stainless should be sorted into the cylinders utensil side down to prevent hand contamination after cleaning. In a system where the tableware is transferred from cleaning cylinder to a storage cylinder by inversion, it should be sorted in the cleaning cylinder utensil side up, so that it will eventually be stored utensil side down.
4. LOW –TEMP DISHWASHING – CAUTION!!!!!
If you are using a low –temp or chlorine bath type dishwashing system, take great care in following the manufacture’s instructions. An over concentration of sodium hypochlorite (Bleach), the active sanitizing agent of these systems, will attack most metal tableware, improper use, or faulty equipment functioning, will cause staining or corrosion of even the finest stainless steel.
1) All major credit cards such as Visa, Mastercard and Maestro are accepted through secure processor ESCROW.
2) Alipay and TT can be accepted.
3) Buyer information should be fully submitted with: full name of contact person, address with post code, street name and numbers, telephone number. This could help us to receive your payment quickly and the parcel is delivered to you quickly.
1) We can ship worldwide except some countries. Articles will be shipped within 5 working days once full payment is settled.
2) Your orders will be processed timely after the payment verification.
3) Please submit your full address with: full name of contact person, detailed address with post code, street name and number, telephone number while you place your order. We only ship confirmed order with confirmed shipping address.
4) SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit timemay vary, particularly during the holiday seasons.
5) If you have not received your parcel within 30 days from your payment, please contact us without any hesitation. Our customer service will track the shipment from our side and keep you informed of the parcel situation.
6) We provide Free shipping by China post air parcel under the free shipping articles.
But it takes around 15-40 working days after being posted. Sometimes will be delayed up to 41-60
working days due to the customs or other problems, so it needs your enough patience to wait for the parcel.
7) All shipments were made under DDU (duties and taxes unpaid) terms. You are responsible for paying any additional charges for customs clearance if happens.
1) Thanks for purchasing in our shop. We committed to provide our best customer service. Anyway, if you are not satisfied with a purchase in our shop, please kindly contact us. We will give a friendly prompt feedback and find a solution quickly. Our goal is customer satisfaction!
2)We support return and change item policy, but the shipping and handling charge is not refundable and customer should be responsible for all the charges of returning and reshipping.
3)Only unused, undamaged and original condition items are qualified for a return. Buyer is responsible for return shipping fee.
1) Buyer’s early confirmation will be highly appreciated after receiving the articles.
2) Your feedback is very important to our business’s development. We sincerely invite you to leave your positive feedback for us if you are satisfied with our products and service. Thank you for your support.
3). If you are pleased with our product and service, please do leave us positive feedback and 5 star rates. Your encouragement will keep us moving forward. We sincerely hope that we will have more chance to serve you.
4) If there are any problems, please contact us without any hesitation, we will give you a prompt feedback and will find solution to your satisfaction. Please don’t leave any negative or neutral feedback BEFORE contacting us. Thank you in advance
|Shipping Company||Shipping Cost||Estimated Delivery Time|
|3 - 7 days|
|3 - 7 days|
|5 - 14 days|
|Post Air Mail||Free Shipping||15 - 45 days|
|Return Policy||If the product you receive is not as described or low quality, the seller promises that you may return it before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe) and receive a full refund. The return shipping fee will be paid by you. Or, you can choose to keep the product and agree the refund amount directly with the seller.
N.B.: If the seller provides the "Longer Protection" service on this product, you may ask for refund up to 15 days after order completion.
|Seller Service||On-time DeliveryIf you do not receive your purchase within 60 days, you can ask for a full refund before order completion (when you click "Confirm Order Received" or exceed confirmation timeframe).|
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